frequently asked questions

Got Questions?
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  • Do you ship internationally?

    Yes, we do!

  • What is the cost of shipping?

    Shipping costs are calculated at checkout and vary depending on the product weight and your shipping location.

  • When will you ship my order?

    All items are subject to a handling period before they are shipped. Orders are shipped within 3 days. Our system will notify you via email when your order has been shipped.

  • How long does it take for an order to arrive?

    Customers typically receive their orders within 1-3 weeks. The shipping time may vary for international customers.

    Pre-order items will be shipped 3-4 weeks after purchase.